Kristan has been an integral member of the International Timber Solutions team since 2014, cultivating strategic relationships with customers and suppliers across key global markets. With extensive experience in customer service and export operations, she brings a professional, solutions-focused approach to every aspect of the business. She leads purchasing operations throughout South America and directs sales into the Middle East and India, ensuring strong commercial alignment and seamless supply chain execution. Her hands-on approach ensures smooth coordination from origin through to delivery, while maintaining trust, transparency, and consistency. Having completed her Certificate IV in Business, Kristan combines hands-on industry expertise with strong commercial and strategic capability. She is focused on fostering long-term partnerships, driving performance across global markets, and supporting the continued growth of the organisation.

Jessie Zhao is the Company Accountant and is based in Mt Gambier. Jessie has been in financial accounting in logistics roles and community organisations in Adelaide before moving to Mt Gambier in 2014. Jessie has a Bachelor Degree of Commerce (Accounting) from the University of Adelaide, Certificate III in Business, and is studying towards CPA.

Frank Chao is working in sales and customer service in Tawian.

Tanya Pettingill was a member of the ITS team since its inception in 2007. Over her tenure, she has held a diverse range of roles across accounting, customer service, international trade, purchasing, logistics, and international sales. After several years away, Tanya rejoined ITS in 2025 and her current role is Export Documentation and Accounts. She holds a Bachelor of Commerce (Accounting & Law) from Deakin University.