Frank Chao is working in sales and customer service in Tawian.

Tiffany Li is responsible for Taiwan Sales and customer service in Taichung, Taiwan. Tiffany has been office and branch manager for Northwest Hardwoods for many years before joining International Timber Solutions. Tiffany is a fully qualified accountant in Taiwan.

Jenni Taylor is part of our Export Documentation Team based in Mt Gambier, joining International Timber Solutions in 2022. Jenni has worked in the Timber Industry for 20+ years having held positions with Weyerhaeuser Australia, Green Triangle Forest Products, Carter Holt Harvey, TimberLink Australia and now with International Timber Solutions. She has extensive knowledge and experience in the Sustainable Forestry Industry with roles in Logistics, Scheduling, Customer Service, Forecasting and Demand & Supply. Working for International Timber Solutions which has a culture of promoting safety and family values along with a great work ethic is what attracted Jenni to join the team.

Melena joined ITS in 2025, she is a dedicated Finance Officer with extensive experience across diverse industries, she brings a strong interest in tax planning, succession planning, and superannuation. With an analytical mindset and a passion for helping individuals and businesses navigate complex financial landscapes, she combines practical insight with strategic thinking. She also holds a Certificate IV in Accounting, supporting her commitment to accuracy and continuous professional growth.